If you can't log in with your current password, navigate to myaccount.msoe.edu and select Can't access your account?

Enter your username and the CAPTCHA

Click I forgot my password

You will then be prompted to choose 2 verification steps to verify your identity. If you do not have access to these methods, you will need to reach out to the Help Desk at helpdesk@msoe.edu.

Following this, you will be able to set a new password for your account.  

Password Requirement: Minimum 16 characters

• Can only reset once a day

• Can't have "MSOE" "Summer" or your ID number

• Can't be an ascending or descending order of some sort

• Can't be one of your previously used passwords.

• Don't use a password that is the same or similar to one you use on any other website

• Don't use a single word, for example, password, or a commonly used phrase like Iloveyou

• Make passwords hard to guess, even by those who know a lot about you, such as the names and birthdays of your friends and family, your favorite bands, and phrases you like to use

• Use a longer phrase with spaces between words and include some creative spellings and special characters

Note: Windows 10 computer passwords will not update until you are on campus